Official Platform Documents

4yes Terms & Conditions — Rights, Responsibilities & Platform Rules

Before you start playing at 4yes, please read these terms and conditions carefully. This document outlines your rights and responsibilities as a member, the rules governing use of the platform, deposit and withdrawal conditions, and our bonus policy.

Updated: 1 January 2026 Bahasa Melayu (ms-MY)

Key Summary of 4yes Terms

The key things you need to know before using the 4yes platform.

21-Year Age Limit

All 4yes members must be at least 21 years of age. Registration by underage individuals is strictly prohibited, and any account verified using false information will be closed immediately with no refund of the remaining balance.

One Account per Player

Each player is only permitted to hold one active account at 4yes. Owning multiple accounts under the same individual — whether using different names, phone numbers, or payment methods — is a serious violation of these terms.

Bonus Rollover Requirements

Deposit bonuses and certain promotions at 4yes are subject to rollover requirements that are clearly stated for each offer. The weekly VIP cashback is an exception — it is credited as cash with no rollover conditions attached.

Identity Verification (KYC)

4yes reserves the right to request identity verification before processing withdrawals above a certain threshold. This is a standard security measure to protect your account and comply with anti-money laundering requirements.

Restricted to Malaysian Players

The 4yes platform is dedicated to players based in Malaysia. Access from certain regions or countries with legal restrictions on online gambling may be blocked without prior notice.

Right to Amend Terms

4yes reserves the right to modify, add, or remove any part of these terms at any time. Changes will be communicated via in-platform notifications or email. Continued use of the platform after such notice constitutes acceptance of the updated terms.

Quick Reference Table — Key 4yes Limits & Policies

Key figures you need to know before playing at 4yes.

Item Limit / Policy Note
Minimum Age Requirement 21 years old KYC verification may be requested at any time
Minimum Deposit RM10 Via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, CIMB Clicks
Minimum Withdrawal RM50 Processing time of 5–15 minutes for e-wallet methods
Daily Withdrawal Limit (Bronze) RM10,000 Scales with VIP tier up to RM100,000 (Diamond)
Bonus Expiry Period 30 days Calculated from the date the bonus is credited to the account
Welcome Deposit Bonus Rollover 25× Must be completed before withdrawals are permitted
VIP Cashback No Rollover Credited every Monday, available for immediate withdrawal
Number of Accounts per Player 1 account Duplicate accounts will be closed without notice
Inactive Account Reactivation Period 90 days Accounts inactive for more than 90 days may be subject to a monthly administrative fee

Important: By registering for or using the 4yes platform, you are deemed to have read, understood, and agreed to all terms and conditions set out in this document. If you do not agree with any part of these terms, please discontinue use of the platform.

This Terms & Conditions document establishes a binding agreement between you as a user of the platform and 4yes as the platform operator. These terms apply to all activities on the platform — including account registration, deposits, withdrawals, participation in promotions, and the use of all gaming products available. We have made every effort to present these terms in plain, accessible language, free of unnecessary legal jargon, so that every Malaysian player can clearly understand their rights and responsibilities.

01Eligibility & Account Registration

To register and use the 4yes, you must meet the following requirements:

  • Be at least 21 years old on the date of registration.
  • Be located in Malaysia at the time of using the platform.
  • Provide accurate, complete, and truthful personal information during registration.
  • Never been banned from using the platform 4yes previously.
  • Act on your own behalf — not on behalf of any other person.

Each individual is only permitted to hold one active account at 4yes at any one time. Opening a second account — whether under a different name, phone number, or payment method — is a violation that may result in all associated accounts being closed and their balances forfeited.

During registration, you are required to provide a valid Malaysian phone number for verification purposes. This number will be used for important communications related to your account. 4yes reserves the right to request additional identity verification (KYC — Know Your Customer) at any time, including copies of your identification card or passport, for security and compliance purposes.

Account credentials such as your password are your responsibility to keep secure. 4yes will never ask for your password via email, SMS, or live chat. If you suspect your account has been accessed by an unauthorised party, contact our support team immediately.

02Deposits & Withdrawals

4yes accepts deposits via the following local Malaysian payment methods only:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost
  • ShopeePay
  • DuitNow (including DuitNow QR)
  • FPX (Online Banking)
  • Maybank2u
  • CIMB Clicks

The minimum deposit amount is RM10 per transaction. No general maximum deposit limit is set; however, deposits exceeding a certain amount may require additional verification. All funds deposited into a 4yes is intended for wagering within the platform only and may not be transferred to any third party.

For withdrawals, the minimum amount is RM50. Withdrawals will only be processed to the same payment method used for the deposit, or to another method that has been verified by 4yes. Processing times are typically between 5 and 15 minutes for e-wallets and 1 to 2 business days for bank transfers.

Important about withdrawals: Withdrawals can only be processed once all rollover requirements tied to any received bonus have been fully met. Funds derived from illegitimate sources or fraudulent activity will be forfeited and reported to the relevant authorities.

Daily withdrawal limits are based on your VIP tier — RM10,000 (Bronze), RM30,000 (Silver), RM60,000 (Gold), and RM100,000 (Diamond). 4yes does not charge any processing fees for deposits or withdrawals on our end; however, payment providers may apply their own fees.

03Bonus & Promotion Terms

All bonuses and promotions offered by 4yes subject to the specific conditions stated for each offer. The following general principles apply:

  • Bonuses are only available to members who meet the eligibility criteria specified in the respective promotion.
  • Each member is entitled to claim each bonus type once only, unless stated otherwise.
  • Rollover requirements must be fully met before any bonus funds or winnings derived from bonus funds can be withdrawn.
  • Bonuses have an expiry period — typically 30 days from the date of credit — after which they will be automatically forfeited.
  • 4yes reserves the right to cancel or modify any promotion at any time without prior notice.

Weekly VIP cashback credited to members of the VIP Rewards programme 4yes is exclusion — it is credited as cash with no rollover requirements and can be withdrawn or used for gameplay at the member's discretion.

Any attempt to abuse bonuses — including but not limited to hedge betting across two accounts, wagering patterns inconsistent with genuine play, or the use of automated software — will result in bonus cancellation and account closure.

VIP Upgrade Bonuses and Birthday Bonuses are credited automatically by the system 4yes with no application required. The specific rollover terms for each of these bonuses can be reviewed under the VIP Rewards section of your account.

04Game Rules

All games on the platform 4yes — including Live Casino, slots, table games, Sports Betting, virtual sports, and e-sports — have specific rules that can be reviewed in the help section of each game. The following general principles apply to all games:

  • All bets confirmed by the system are final and cannot be cancelled.
  • Game results generated by the Random Number Generator (RNG) system or by a live casino dealer are final.
  • Should a technical disruption occur during an active game session, 4yes will resolve the round in accordance with the applicable game rules and data available in the system.
  • The use of automated software or tools to assist with betting is strictly prohibited.
  • Collusion between players to manipulate game outcomes (for example, at poker tables or in Live Casino) is strictly prohibited.

For Sports Betting at 4yes, all odds are subject to change until the betting market closes. Bets accepted by the system at a given set of odds will be honoured even if the odds change afterwards. Sporting events that are cancelled or postponed by more than 48 hours will result in all related bets being voided and stakes returned to the player's account balance.

All digital games at 4yes use RNG technology whose fairness has been certified by internationally accredited independent testing bodies. For Live Casino games, fairness is guaranteed in a physical sense — every round takes place in front of cameras and is broadcast live.

05Responsible Gaming

4yes is committed to promoting responsible gambling for all its members. We believe gambling should be a source of entertainment, not stress or financial hardship. Here are the policies and tools we provide:

  • Deposit Limit: Players can set daily or weekly deposit limits through the account settings section. Limits can be reduced immediately, but increasing them requires a 72-hour waiting period.
  • Session Timer: Players can set a timer that sends reminders after a specified play duration. This helps you manage your playing time more mindfully.
  • Self-Exclusion: Players may request a temporary self-exclusion (30 days to 6 months) or a permanent self-exclusion from the platform at any time. Permanent self-exclusion requests are final and cannot be reversed.
  • Reality Check: Players can enable reality check messages that appear at regular intervals to remind them of the time and money spent during the current session.

4yes will not contact players who have opted for self-exclusion for marketing purposes. If you are concerned about your own gambling habits or those of someone you care about, please reach out to the National Helpline: 15999.

This platform is for players aged 21 and above only. Gaming should be entertainment — never wager money you cannot afford to lose. If gambling starts to feel like a burden, take a break and seek help.

For more information on responsible gaming at 4yes, please visit the Responsible Gaming us.

06Privacy & Data Security

By registering at 4yes, you agree to the collection and processing of your personal information as described in our Privacy Policy us. In short:

  • Your personal information is collected for the purposes of account management, identity verification, payment processing, and service communications.
  • All data is stored and processed using bank-grade 256-bit SSL encryption.
  • Your information will not be shared with third parties for marketing purposes without your explicit consent.
  • 4yes compliant with the Malaysian Personal Data Protection Act (PDPA) 2010.
  • Financial transaction data is retained for the minimum period required by anti-money laundering legislation.

4yes uses an automated fraud detection system that monitors for unusual activity patterns. If your account activity triggers an alert, we may request additional verification or temporarily suspend the account for a security review.

07Account Closure & Restrictions

4yes reserves the right to close, suspend, or restrict any account if:

  • The player is in breach of any part of these terms and conditions.
  • The player provided false information during registration or KYC verification.
  • There is suspected fraud, money laundering, or illegal activity associated with the account.
  • The player owns or controls multiple accounts.
  • The player abuses the bonus or promotions system.
  • Upon request by the relevant legal authorities or regulatory bodies.

If an account is closed due to a confirmed violation, 4yes reserves the right to forfeit the balance in that account. If the closure is at the player's own request or due to technical reasons unrelated to any breach, the balance will be returned to the designated payment method within a reasonable timeframe.

Accounts showing no activity (login, deposit, or wagering) for more than 90 consecutive days are considered inactive. 4yes reserves the right to impose a monthly administrative fee on inactive accounts that still hold a balance. Players will be notified by email before any such fee is applied.

08Disclaimers & Limitation of Liability

Platform 4yes provided on an "as is" basis. While we strive to keep the platform running smoothly at all times, we cannot guarantee that it will be entirely free from technical disruptions, delays, or errors. 4yes is not liable for:

  • Losses arising from internet disruptions or connection failures on the player's end.
  • Losses resulting from unauthorised access to a player's account due to the player's own negligence in safeguarding their password.
  • Unfavourable betting outcomes — all gambling risk is borne entirely by the player.
  • Changes in laws or regulations that affect access to or use of the platform.

Maximum Liability Limit 4yes to any player under any circumstances is limited to the total actual deposits made by that player in the 30 days preceding the liability claim. 4yes is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.

These terms and conditions are governed by Malaysian law. Any dispute that cannot be resolved directly between the player and 4yes will be referred to the dispute resolution mechanism established under the applicable laws of Malaysia.

The latest version of these terms and conditions is always available on the 4yes at https://4yes.best/terms-conditions. The date of the most recent update is stated at the top of this document. Continued use of the platform following any changes to the terms constitutes acceptance of the updated terms.

Understanding 4yes Terms — A Quick Guide for Malaysian Players

Many Malaysian players who sign up on online casino platforms do not take the time to read the terms and conditions carefully — and this can lead to confusion or disappointment down the line. At 4yes, we strive to make our terms as clear and straightforward as possible, because we believe that players who understand the rules play with greater confidence and enjoyment.

The most frequently asked questions tend to relate to the rollover requirements attached to bonuses. When 4yes offers a welcome deposit bonus — for example, the bonus may come with a 25x rollover requirement, meaning you must wager 25 times the bonus value before any winnings derived from it can be withdrawn. This is standard practice across the global online casino industry and is not unique to 4yes. Importantly, these requirements are always clearly stated before you accept any bonus.

One aspect that sets 4yes apart from many other platforms is the rollover-free weekly VIP cashback. Every Monday, a percentage of your previous week's net losses is credited to your account as real cash — no rollover requirements, no short expiry window. This is a genuine commitment 4yes to our loyal players. This policy is clearly stated in the terms to avoid any confusion about the nature of this cashback compared to other bonus types.

Regarding withdrawals, the process at 4yes designed to be fast and straightforward. Your money is your money — we don't want to put unnecessary barriers between you and your winnings. That said, KYC verification may be required for larger withdrawals, and this is purely to protect the security of your account. VIP Gold and Diamond members enjoy priority withdrawal processing as part of their VIP program benefits.

The one-account-per-player policy is one of the terms that 4yes enforces strictly. The purpose is to ensure fairness for all players — when someone attempts to claim a welcome bonus more than once by registering a new account, it directly reduces the value available to genuinely new players. Our detection system uses multiple methods to identify duplicate accounts, and the action taken is zero-tolerance, as this constitutes a deliberate violation.

From a responsible gambling perspective, 4yes takes a proactive stance — rather than waiting for players to seek help, we actively provide tools that help players stay in control. Self-set deposit limits, session timers, and self-exclusion options are all available with no penalty or negative impact on your account status. We recognise that gambling can become addictive for some individuals and we do not want our platform to be a source of harm in anyone's life.

If you have any questions about these terms and conditions that are not addressed in this document, the 4yes is available 24 hours a day via live chat on the platform or by email at support@4yes.best. We are committed to ensuring every member fully understands their rights and responsibilities as a platform user.

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